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Hajj & Umrah Travel Conditions
- SAUDIA Guests holding Umrah Visas, can book and issue tickets through SAUDIA’s website on all available cabin classes.
- Saudia guests who have Hajj visa are not allowed to book and issue tickets online and have to contact the nearest Saudia office or certified travel agency by Saudi Hajj ministry to do the needful preparations.
- Saudia guests who are holding UMRAH & HAJJ visas will not be accepted via (Riyadh, Dammam or Yanbu) airports within code-shared flights (6xxx) which operated by other airlines.”
Passengers traveling with Hajj, Umrah and visit visa shall strictly follow the following instructions as per Saudi government instructions:
During the Hajj Period from 10/11/1440H (13/7/2019) to 10/12/1440H (12/8/2019), all guests holding Visit Visa are permitted to entry Kingdom of Saudi Arabia via International Airports (Riyadh or Dammam).
SAUDIA applies instructions and directives issued by the official authorities in Saudi Arabia regarding the transfer of SAUDIA guests who are holding visit or seasonal work visas during the Hajj (pilgrimage) season to (Jeddah and Madinah) Airports. Therefore, all guests arriving during the Hajj (pilgrimage) season have to check with the embassies and consulates of Saudi Arabia in their countries to about these instructions and directives, noting that SAUDIA will not assume liability in the event of refusal of your travel based on these instructions.
Should enter and depart from (Riyadh, Jeddah, Madinah or Yanbu) only without passing through other Saudi airports.
Should have confirmed tickets for the whole itinerary (international and domestic flights) via Jeddah or Madinah and the Minimum connecting time for domestic flights shouldn’t be less than (4 hours). In addition, they should be at the airport 4 hours prior to departure of the international flight that has a connected domestic flight.
Umrah Visa Holders are not allowed to perform Hajj.
Should enter and depart from (Jeddah, Madinah) Airports only without passing through other Saudi airports.
Hajj visa holders will enter and depart from Hajj terminal.
Hajj passenger should have valid passport with a valid Hajj visa attached within the passport.
To avoid any inconvenience at the airport, holders of Hajj visa/permit must ensure that their purchased fare is valid for Hajj and has no restrictions for those visa holders, SUPERSAVER fare are not valid for Hajj visa/permit holders. SAUDIA reserves the right to charge the passenger the fare difference between his purchased fare and the Hajj fare plus the applicable change fee at the airport before boarding the flight.
In the case of issuing tickets or boarding pass from Jeddah to Madinah, please ensure that the time distance between the arrival of the international flight and the takeoff of the flight to Madinah is no less than (5) hours especially during the last days of the arrival.
It is obligatory to get a Hajj permit to perform Hajj for pilgrims coming from the GCC countries during Hajj period. Without having Hajj permit, will be returned to his/her home country according to the guidelines set by the Saudi authorities.
Further details about Hajj and Umrah please click here: (http://www.haj.gov.sa)
Saudia shall not accept any claim or complain in this regard in violation of the aforementioned policy & procedures and shall accept no legal responsibility in whatsoever nature.