10 January 2011

New procedure for NO SHOW passengers for Domestic and International flights

Effective 08 JAN 2011, any Domestic or International passenger who fail to show to his/her flight (No Show status), will have his E-Ticket coupon status changed to Suspended. A flight coupon in Suspended status cannot be used by the passenger or changed in any way. The passenger will only be able to use the coupon again on payment of a penalty fee. This fee is SAR 50 (or its equivalent in local currency) or 25% of the value of the suspended coupon whichever is the higher amount.