• Should I bring my own mask?

  • Should I bring my own gloves?

  • Is it allowed to remove the mask after take-off or when serving meals?

  • Will social distancing be applied at the airport and onboard?

  • What are the safety measures taken by SAUDIA?

  • What products and services will I have on these flights?

  • Will SAUDIA provide personal hygiene kits during flights?

  • Should I bring health or test certificates?

  • What are the items allowed in the cabin? Laptop bag allowed?

  • Are there any new procedures regarding baggage claim? And what should I do?

  • Can I still select my seat?

  • Can I sit with my family while traveling?

  • Shall I issue my boarding pass online?

  • Is it possible to check-in my baggage online using SAUDIA website or app?

  • Am I allowed to carry more than one suitcase in the baggage?

  • Can I buy additional luggage?

  • Is it allowed to carry Zamzam bottles on board?

  • Any special rules for people with disabilities and special needs guests?

  • Can I refund my ticket?

  • Is travel allowed for Unaccompanied Minors (under 15 years old)?

  • How should I keep myself safe while travelling?

  • Can I change my destination?

  • What are the destinations that I can fly to if I am eligible? And when you are going to fly to xxx?

  • Will the Alfursan lounges be open?

  • Can I travel with my kids?

  • Can I carry strollers on board?

  • What are the new guidelines for travellers on board SAUDIA?

  • Will I need to do any type of self-quarantine once I reach my destination?

  • Will SAUDIA be giving passengers coronavirus tests at the airport?

  • How many hours do | need to be at the airport before my flight?

  • Will SAUDIA be blocking middle seats wherever possible?