Contact Guest Relations


Considering its mission statement to be a world class airline with a distinctive Saudi character, that is guest driven and caring employer, SAUDIA is committed to providing top quality service and endeavors to achieve total guest satisfaction. Therefore we, at Guest Relations Division, look forward to receiving from our guests their comments and suggestions regarding any aspect of SAUDIA services.

It is our belief that comments and suggestions made by our valued guests are of a vital information source, which enable us to evaluate the services and to take appropriate measures for improvement. Ultimately, this will lead us to achieve our mission.

We, at Guest Relations are grateful to you for taking the time to fill in the form and we assure you that your comments will be thoroughly reviewed for necessary appropriate action.

We hope that SAUDIA will always acquire your confidence every now and then.

For further inquiries, please contact:

  • Guest Relations Baggage Claims

    Unified Number: +966 920022222

  • Comments, Suggestions Baggage Claims:

    Contact Form.

  • Mailing Address:

    Guest Relations (Contact Center)
    C.C. 769
    P.O. Box 620
    Jeddah 21231, Saudi Arabia