Hearing Impaired Passengers

All SAUDIA aircraft safety films are translated into sign language. In addition, all SAUDIA aircrafts have 4 guides available OnBoard. The guide contains 53 illustrated pictures of all onboard passenger needs. The passenger may point at the service they require. This is considered to be the final communication option available for the crew to communicate with deaf passengers. Please ask our onboard flight attendant for the guide.

Please let us know if you are Deaf or Hard Hearing, in order for us to provide you with the appropriate information during delays.

For additional information, and in order for us to serve you better, you may contact us on the following:

C.C. 781 Jeddah 21231 Saudi Arabia
Tel: 012 686 0840
Fax: 012 686 0850
E-mail: specialneed@saudia.com.sa