Medical Oxygen Services

In line with the international regulations and the regulations of the General Authority of Civil Aviation (GACAR 91.225) regarding the use of guests with disabilities the portable oxygen concentrator during the flight. The conditions below have been set for the acceptance and the use of these devices inside the guest cabin onboard “SAUDIA” flights.

Terms and Conditions:

• The device shall comply with the requirements of the Saudi Food and Drug Authority or have a trademark indicating the safety of its use onboard the aircraft and a certificate shall be provided from the passenger , any kind of devices that is not matching the condotions or not comply with saftey restrections will not be acceptable ( see the below table )
• The passenger shall be capable of hearing the unit’s alarms, seeing the alarm light indicators and having the cognitive ability to take the appropriate action in response to the various caution and warning alarms and alarm light indicators, or be traveling with someone who is capable of performing those functions.
• The passenger shall ensure the portable oxygen concentrator is free of oil, grease or other petroleum products and is in good condition free from damage or other signs of excessive wear or abuse.
• The device does not cause interference with the electrical, navigation, or communication equipment on the aircraft on which the device is to be used during any movement on the surface, take-off, and landing.
• The unit shall either be stowed under the seat in front of the passenger or in another approved stowage location, so that it does not block the aisle or the entryway of the row.
• Only lotions or salves that are oxygen approved may be used by persons using the portable oxygen concentrator device.
• The passenger must send the POC (Physician's Statement)report through the E-mail meda@saudia.com to the concern department to follow up the case for obtaining the approval not less than (48) hours prior flight departure, also the passenger must check with the airport check-in counter at least 3hours prior scheduled time for departure, and should carry with him the device, batteries and the POC Physician's Statement report.
• The passenger shall get the information of the flight duration from the SAUDIA offices or the unified call centre for reservations in order for him to carry the sufficient required batteries to run his devices to obtain sufficient oxygen during the flight.
• The batteries for the approved devices shall be in the passenger's hand bag intended to be carried inside the aircraft guest cabin, and those batteries must be protected and prevented from any physical damage.
• only two spare of batteries maximum are allowed inside the passenger carry-on baggage.
• Those batteries shall be protected to prevent short circuits.
• Ensure that the passenger has sufficient batteries for the duration of the flight, as well as additional batteries at least 150% of the expected maximum flight duration. For example, if the passenger flight is supposed to be 10 hours long, batteries should be charged enough to last 15 hours for use in the case of delayed flight as described in the medical certificate.
• If the oxygen device is accepted in the checked baggage, the batteries must be disconnected from the device and to be carried into the carry-on baggage inside the guest cabin.

Medical information model for the application of portable oxygen concentrator