Baggage Claim Form

Dear SAUDIA guest,

SAUDIA apologizes for the late receipt of your luggage upon your arrival and will make all possible efforts to return it as soon as possible.

Please fill out the below Baggage Lost Form if your luggage is not received within
10 days.
Please fill out the below Baggage Delay Form in case you receive the baggage after
24 hours from your arrival and were not compensated by the arrival station.
Please fill out the below Baggage Damage Form immediately after you receive the claim reference number from the baggage service agent at the arrival station.

For follow-up, and if you have any comment or inquiries, please contact Guest Care Center on +966920003777.

Thanks & Regards,

Personal Information

*Title

*First Name

Second Name

*Last Name

*Nationality

*City

Zip Code

P.O.Box

*Country or Territory Code

*Phone

*Country or Territory Code

*Mobile

Fax

*email

Profession

Alfursan Membership No.

Mailing Adress

Did any other person travel with you?

Did any other person travel with you?

Yes

No

Please provide their names below

Please provide their names below
Title	First Name	Second Name	Last Name

Provide name on baggage (If different from yours) or any external ID.

*Ticket Number.

Flight Itinerary

Flight Itinerary
From	To	Date	Class	AirLine	FlightNo

Claim Information

*Claim Type

*Station

*Claim No

Total number of pieces & weight of mishandled baggage Pieces

Pieces

Weight Kg

Did you pay excess baggage charges?

Did you pay excess baggage charges?

Yes

No

*Total number of pieces checked:

Baggage was last seen complete and in good condition at:

Details of Lost / Damaged Piece

*Cost + Currency

Brand

Made in

Combo Lock No.

Zipper

Zipper

Yes

No

Wheels

Wheels

Yes

No

Date of Purchase

List of lost / Damaged Items Inside This Piece
Items	Brand	Quantity	Purchase Date	Purchase at (Shop/City)	Currency	Cost

Please add total

Please provide purchase receipts/invoices to substantiate your claim

Upload

Report upon arrival

Report upon arrival

Yes

No

Explain reason

Date

Enter the characters you see

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select Type
					
					Horizontal design Hard Shell
				
					Upright design
				
					Horizontal design suitcase Non-expandable
				
					Horizontal design suitcase expandable
				
					Bried Case
				
					Document Case
				
					Military Style Bag
				
					Box (if single item use codes 01-99)
				
					Storage Container
				
					Single Item in a box
				
					Basic Elements
				
					Upright design, hard material
				
					Upright design,  combined hard and soft material
				
					Upright design, soft material
				
					German Bag/Suit Carrier
				
					Duffel/Sport Bag
				
					Horizontal design Suitcase
				
					Backpack/Rucksack
				
					Matted woven bag
				
					Expandable upright
				
					Lap Top/Overnight bag
				
					No external descriptive elements
				
					Wheels/Rollers
				
					Straps to close/Secure
				
					Retractable Handles
				
					Combination Locks
				
					Tool/Tackle Box
				
					Ice Chest/Cooler
				
					Kennel/Pet container
				
					Cosmetic/Beauty case
				
					Duty Free articles
				
					Sporting equipment - Not shown elsewhere (Describe Item)
				
					Ski Boots/Boot Bag
				
					Snow Board and other sledding devices (Describe item)
				
					Skis/Ski Poles
				
					Surf Equipment (Describe Item)
				
					All Music Instruments (Describe Item)
				
					Electric Appliances (Describe Item)
				
					Computer/Communication equipment (describe item)
				
					Audio/Video/Visual/Photo equipment (describe item)
				
					Article not shown (describe item)
				
					Umbrella (All types)
				
					Dive Bag/Equipment
				
					Bedding bag
				
					Arthopaedic Services
				
					Tube - without sporting equipment
				
					Art/Display Portfolio
				
					Holding chair
				
					Tunk/Sample/Display case (Describe item)
				
					Courier Bag/Box/Package
				
					Hat Box
				
					Sleeping bag/Bed roll/Tent (describe item)
				
					Bicycle and/or accessories (Describe item)
				
					Golf bag and/or Clubs (describe item)
				
					Firearm(s)
				
					Fishing Rods
				
					Wheeled sporting items (describe item)
				
					Umbrella Stroller
				
					Full Size baby carriage
				
					Childs/Infant equipment not listed elsewhere (describe item)
				
					Child/Infant seat
				
					Wheel chair, powered or manual and accessories
				
					Shopping bag (all materials)
				
					Security removed items (describe item)
				
					Baggage trolley

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