Dear SAUDIA guest,

SAUDIA apologizes for the late receipt of your luggage upon your arrival and will make all possible efforts to return it as soon as possible.

  • Please fill out the below Baggage Lost Form if your luggage is not received within
    10 days.
  • Please fill out the below Baggage Delay Form in case you receive the baggage after
    24 hours from your arrival and were not compensated by the arrival station.
  • Please fill out the below Baggage Damage Form immediately after you receive the claim reference number from the baggage service agent at the arrival station.

For follow-up, and if you have any comment or inquiries, please contact Guest Care Center on +966920003777.

Thanks & Regards,

Personal Information
Did any other person travel with you?
Please provide their names below
Title First Name Second Name Last Name
Flight Itinerary
Flight Itinerary
From To Date Class AirLine FlightNo
Claim Information
Total number of pieces & weight of mishandled baggage Pieces
Did you pay excess baggage charges?
Details of Lost / Damaged Piece
Zipper
Wheels
List of lost / Damaged Items Inside This Piece
Items Brand Quantity Purchase Date Purchase at (Shop/City) Currency Cost  
Upload
Report upon arrival

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