Online Redemptions

For redemptions on Saudia flights, you can instantly redeem your Miles with just one click. All you need to do is simply log-in to your member account and book your reward ticket. If your account has the required number of Miles, your reward ticket will be issued instantly and the Miles automatically deducted from your account.


Here’s a step-by-step guide on how to redeem your Miles:

  1. Log-in to Alfursan member account
  2. Click ‘Reward Ticket’ under the Booking section
  3. Complete the booking form as required.
    The international journey will require you to pay taxes by Visa or MasterCard however, domestic flights will move automatically to the next step directly.
  4. On completion you will be able to view your booking and e-ticket number and you will receive an SMS and an e-mail.


Important notes:

  1. You must have sufficient Alfursan Reward Miles available in your account to qualify for the selected Alfursan Reward.
  2. You must have a valid e-mail ID registered to your Alfursan account.
  3. You must have the PIN Number to enter to the online redemption.
  4. Reservations must be made through the website
  5. The redemption process will not accept a previous reservation it must be done on the spot
  6. For any further clarifications or comments please let us know through our member service center.


To book your reward flight with a SkyTeam partner, call the Alfursan Reservation Center at:

Post: Saudia, PO Box 24724, Jeddah 21446, Saudi Arabia
Fax: +966 14847 9480


Alfursan Care Center
Country Telephone Number
Saudi Arabia 920022222 within KSA
+966 14847 9797 Outside KSA (Alfursan Queries)
+966 12686 1010 Outside KSA (Reward Tickets)
Jordan 065777766
UK 03712004433
France 0820200505
Italy 06895848
Switzerland 0848006600
Germany 01803698888
Spain 902534444
USA 1-800-472-8342
Canada 1-855-588-0999
Turkey 00908504551601