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Airport Services


Various services are available to passengers at the airports such as:

  • Assigning adjacent seats for families and groups in the aircraft.
  • Flexibility of pre- issuing of multi boarding passes for return or onward connecting flights.
  • The ability of pre-issuing of boarding passing through Self Service Kiosks available at the airport.
  • Sending a Passengers Services Message (PSM) to the destination of arrival for passengers requiring special services upon arrival.
  • Dedicated counters for passengers with special needs.
  • Providing medical oxygen, stretchers and wheel chairs for patients and handicap passengers.
  • Accommodating First and Business Class passengers in special lounges.
  • Providing a special transportation service to the airplane for First and Business Class passengers.
  • Denied Boarding Compensation (DBC) for passengers with confirmed reservation who are denied boarding for travel.


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