Frequently Asked Questions


There are 16 FAQs.

  • What is Alfursan Program?

  • What are Alfursan Reward Miles?

  • How can I find out how many miles have been credited to my Alfursan Account?

  • What is the Family Program?

  • Who are the family members I can nominate for the membership of the Family Program?

  • How can I enroll family members?

  • How can I update the profile of my family members?

  • What can I do if I forget to quote my membership number at the time of booking or check-in?

  • Can I earn Status Miles on behalf of my family members?

  • How can I add the miles, from Alfursan partners, not credited to my account?

  • How can I add the miles, from “Saudia” flights, not credited to my account?

  • Which hotel and car rental partners allow me to earn Miles?

  • If I do not fly enough to retain my tier status what will happen?

  • How do I upgrade my travel class using my miles online?

  • Can I waitlist for a fully booked flight online?

  • Can I update my profile in ALFURSAN program?